Terms and conditions

CarloMar offered services:

CarloMar Charter Nautic S.L. with Tax ID B57994790, (hereinafter Carlomar) registered in Palma de Mallorca Business Register, and with social address on San Magín Street 17A, ground floor, 07013, Palma de Mallorca, Spain, applies the following service and contracting conditions to its clients. Carlomar is dedicated to the management of boat rental booking and to the provision of rental and nautical charter services. It manages the cashing of these rentals with the aim of offering the client a high quality and efficient service.

Client

Client is any person of eighteen years of age or older, and empowered to contract and be bound, who accepts and is bound to the following conditions of services when making a reservation.

Conditions of service

• Prepayment of the 50% (non-refundable) at the time of booking. Refunds are not accepted

• Rest of payment done on the departure day upon boarding

• Payment of extras/menus on board. Debit or credit cards accepted: Visa, Visa Electron, Master Card, Diners Club (AMEX not admitted). PayPal system admitted.

• Fuel included exclusively during the specified sailing hours

• Price of fuel per extra sailing hour 40€. Payment on board at the arrival at the harbour.

• The berth price will be rebilled according to the official prices published by each harbour.

• Babies 0-1 will not be considered passengers. Children over 1 year of age will be considered regular passengers.

• The rental contract will have the duration estimated and specified in the reservation. Any change in its duration must be agreed on by Carlomar and the client against payment.

Client obligations

• All passengers accept to be bound by these agreements and to comply with all the norms and behaviour rules, as well as with all the security measures issued by the captain and in any case until disembarkment.

• Likewise, clients accept the legal authority of the captain to the disembarkment of any passenger who engages in behaviours or acts that may endanger navigation or human life at sea, or that clearly contradict the measures issued by the captain, without having a right to the refund of any of the payments done before those acts.

• The client undertakes to always offer true, correct and updated information about the data requested, both personal or of any other type.

• The client undertakes to make the payment of the quantities corresponding to the contracted services within the time frames established at the time of booking and/or contracting.

• The client undertakes to make an adequate use of the services and facilities, following the indications issued by the captain at all times.

• The client undertakes to pay all the reserved services as indicated by CarloMar Charter Nautic S.L. in this contract, as well as all those services contracted during the trip and that were not expressly included in the original booking, like extra fuel, drinks, meals and others.

Complaints and jurisdiction:

• Any complaint must be done in written form and by irrefutable reception means. In order to resolve any dispute that may arise regarding the contract or its own jurisdiction, clients are subject, with an express waiver of any other jurisdiction, to the Spanish Navy Authorities, and when appropriate, to the Tribunals and Courts of Palma de Mallorca (Spain). These terms and conditions are governed by the Spanish law.